{"id":14079,"date":"2026-09-19T20:25:59","date_gmt":"2026-09-19T17:25:59","guid":{"rendered":"https:\/\/aire-edih.eu\/?p=14079"},"modified":"2026-09-19T20:29:21","modified_gmt":"2026-09-19T17:29:21","slug":"ai-help-desk-first-steps-in-the-world-of-ai-with-aires-support","status":"publish","type":"post","link":"https:\/\/aire-edih.eu\/en\/ai-help-desk-first-steps-in-the-world-of-ai-with-aires-support\/","title":{"rendered":"AI Help Desk: First Steps in the World of AI with AIRE&#8217;s Support"},"content":{"rendered":"<h2 dir=\"ltr\">AI offers companies various opportunities, from process automation to the development of new products and services. However, it can often be difficult to understand where to start and which solution best suits a particular company. This is exactly what AIRE&#8217;s AI pre-consultation service helps to answer.<\/h2>\n<h4 dir=\"ltr\"><strong>What is AI help desk service?<\/strong><\/h4>\n<p dir=\"ltr\">AI help desk is a form of pre-consultation and is an entry-level service, primarily aimed at manufacturing companies and other sectors important to the economy sectors such as agriculture, defence industry, energy, transport and logistics, ICT, healthcare, critical infrastructure, and research and development. The service is suitable for both local and foreign companies that wish to explore the possibilities of AI or to further develop solutions already in use. It is a flexible consultation service through which all AIRE partners contribute their expertise. The purpose of the service is to offer companies expertise through AIRE partners&#8217; capabilities, tailored to the company&#8217;s specific needs.<\/p>\n<p dir=\"ltr\">The service is also suitable for those who have already adopted AI solutions but require additional advice on tools, data analytics, cybersecurity or the responsible application of AI.<\/p>\n<h4 dir=\"ltr\"><strong>How does the consultation work?<\/strong><\/h4>\n<p dir=\"ltr\">AIRE experts determine at the first meeting whether and how AIRE can support the company through initial consultation:<\/p>\n<ol dir=\"ltr\">\n<li><strong>Initial pre-consultation (1h) \u2013 free of charge.<\/strong> The first meeting is intended for mapping the needs of the company or institution and understanding whether and what a potential action plan might look like within AIRE&#8217;s services or cooperation network.<\/li>\n<li><strong>In-depth consultation (up to 8h) \u2013 \u20ac880, covered 100% by state aid.<\/strong> After the initial meeting, the company can use in-depth consultation, which may also include a company visit on the topics listed below. For larger needs, the company can use this service multiple times.<\/li>\n<\/ol>\n<h4 dir=\"ltr\"><strong>What topics can you ask for help with?<\/strong><\/h4>\n<p dir=\"ltr\"><strong>Needs and digital maturity assessment:<\/strong><\/p>\n<ul dir=\"ltr\">\n<li>map the company&#8217;s AI application possibilities (including their feasibility) and assess digital maturity;<\/li>\n<li>prepare an AI adoption strategy;<\/li>\n<li>conduct an in-depth digital maturity analysis targeted at manufacturing companies;<\/li>\n<li>assess the company&#8217;s data readiness and data governance level for AI adoption.<\/li>\n<\/ul>\n<p dir=\"ltr\"><strong>Technology selection and project planning:<\/strong><\/p>\n<ul dir=\"ltr\">\n<li>receive advice on the selection of AI technologies;<\/li>\n<li>analyse the feasibility and potential impact of planned AI projects;<\/li>\n<li>prepare cost-benefit analyses for AI projects;<\/li>\n<li>price AI projects;<\/li>\n<li>assess the feasibility of robotisation in production processes;<\/li>\n<li>select suitable machines for robotic workstations and map processes;<\/li>\n<li>find suitable research and development partners (e.g. TalTech, University of Tartu, Tallinn University, Estonian University of Life Sciences, and many others through the <a href=\"https:\/\/adapter.ee\/\" target=\"_blank\" rel=\"noopener\">ADAPTER<\/a> network).<\/li>\n<\/ul>\n<p dir=\"ltr\"><strong>Project scaling and financing:<\/strong><\/p>\n<ul dir=\"ltr\">\n<li>prepare scaling strategies and financing roadmaps;<\/li>\n<li>map European Union AI funding opportunities and receive advice on the application process.<\/li>\n<\/ul>\n<p dir=\"ltr\"><strong>AI Act compliance and trustworthy AI:<\/strong><\/p>\n<ul dir=\"ltr\">\n<li>map the obligations arising from the AI Act and classify the company&#8217;s AI solutions by risk level;<\/li>\n<li>receive methodological support in preparing a Fundamental Rights Impact Assessment (FRIA);<\/li>\n<li>build up the company&#8217;s internal AI governance system and define responsibilities and control points.<\/li>\n<\/ul>\n<p dir=\"ltr\"><strong>People, organisation and change management:<\/strong><\/p>\n<ul dir=\"ltr\">\n<li>receive advice on planning the organisational changes that come with AI adoption (workflows, roles, decision-making processes and internal communication), including preparing a plan for raising employees&#8217; AI literacy that meets the requirements of Article 4 of the AI Act.<\/li>\n<\/ul>\n<p dir=\"ltr\"><strong>Cybersecurity:<\/strong><\/p>\n<ul dir=\"ltr\">\n<li>conduct a cybersecurity audit.<\/li>\n<\/ul>\n<p dir=\"ltr\"><strong>Raising employee competence:<\/strong><\/p>\n<ul dir=\"ltr\">\n<li>prepare a plan for raising employees&#8217; AI literacy that meets the requirements of Article 4 of the AI Act;<\/li>\n<li>participate in AI workshops tailored to the company.<\/li>\n<\/ul>\n<p dir=\"ltr\"><strong>Access to the European AI infrastructure:<\/strong><\/p>\n<ul dir=\"ltr\">\n<li>assess suitability and prepare for entry into the Estonian AI regulatory sandbox;<\/li>\n<li>gain access to the European AI infrastructure (HPC, commercialisation services, sector-specific services, AI regulatory sandboxes).<\/li>\n<\/ul>\n<h4 dir=\"ltr\"><strong>Who is the service suitable for?<\/strong><\/h4>\n<p dir=\"ltr\">AIRE services are aimed at small and medium-sized enterprises (up to 2999 employees). Companies meeting the eligibility criteria can use the service with 100% state aid support (de minimis aid, GBER Article 28). Other companies can order services based on the price list.<\/p>\n<p dir=\"ltr\"><em><strong>NB:<\/strong> AIRE reserves the right to select service recipients based on target group affiliation (see <a href=\"https:\/\/aire-edih.eu\/en\/general-conditions\/\" target=\"_blank\" rel=\"noopener\">general terms<\/a> section 1), sectoral suitability, and the company&#8217;s own technological capacity, as AIRE does not replace a development team or a supplier. Early-stage companies without internal technology development capacity do not belong to the primary target group and may be placed on a lower-priority waiting list or excluded from service provision. An exception is the initiation of research and development cooperation where AIRE partners&#8217; scientific expertise is required; even then, the company must have its own technical team or secured investments.<\/em><\/p>\n<h4 dir=\"ltr\"><strong>How to get started?<\/strong><\/h4>\n<p dir=\"ltr\">To take the first step, fill out the registration form and describe your company&#8217;s need. Based on this, AIRE will arrange an initial meeting. For questions, additional information can be requested by email at <a href=\"mailto:info@aire-edih.eu\">info@aire-edih.eu<\/a>.<\/p>\n<p dir=\"ltr\">If your company is considering adopting AI, creating a strategy, or further developing existing solutions, AI pre-consultation is a good first step to gain clarity with the support of AIRE&#8217;s experts.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>AI offers companies various opportunities, from process automation to the development of new products and services. 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